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Domestic Abuse Outreach Project Worker

Role:               Domestic Abuse Outreach Project Worker

Based:             Eastleigh or Hart,Rushmoor, and Aldershot

Rate:               £24,696.60 - £25,614.24 pa

Start Date:      ASAP

Duration:        Permanent

Hours:            37 hours per week (Mon – Thu 09:30 – 17:30, Fri 09:30 – 17:00) Hybrid 3 days home working 2 on site

Our client, a specialist Domestic Violence charity based in Hampshire, is looking to recruit a Domestic Abuse Outreach Worker to provide support, advice and assistance to adults in the community who have experienced or are at risk of domestic abuse

Synopsis of duties:

  • To ensure that the practical and emotional needs of victims and survivors living in the community are met including immediate and ongoing safety planning. 
  • To provide trauma informed group work.
  • On a rota basis participate in the delivery of the Pippa service as the first point of contact, information, advice, assessment and triage for victims, their children, and professionals.
  • To work in partnership with victims and survivors to identify the needs of their children and support them to access appropriate services.
  • To ensure that a high standard of information, advice and support is provided for victims and survivors. 
  • When necessary to support women attending court, housing, or other appointments, and on occasion accompanying women back to their home with a police escort to collect belongings.
  • To provide advice by telephone and face-to-face to assist victims and survivors experiencing domestic abuse to understand the services available and make choices about their own future.
  • Advocate for victims with agencies who can help to address the domestic abuse by understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them. Work directly with all key agency partners to address the safety of victims and ensuring that their safety plans are coordinated particularly through the MARAC/HRDA process.
  • Manage a case load ensuring every victim and survivor receives the appropriate service individual to their needs.  Focusing on safety planning, practical safety measures and the use of civil and criminal justice systems to increase protection and support the transition of victims and children from the abusive situation into safe and independent living
  • Develop individual support and safety plans to mitigate risk and address the support needs of victims and survivors, regularly reviewing cases ensuring that all agencies are meeting the needs of clients.

On Call Out of Hours

  • To participate in the on-call out of hours service rota. This is a 24-hour, 7 day a week service running outside of usual service hours.  The on-call out of hours service may involve the following duties and responsibilities, this is not an exhaustive list and is subject to change to ensure contract and service delivery requirements are met by the organisation and to provide a high-quality service to people affected by domestic abuse.
  • When on call, staff need to be available for work and have access to a car. You must also be able to drive which means that you must not be under the influence of drugs or alcohol.
    • Deal with emergencies outside of service hours, which may involve attending refuges outside of service hours.
    • Resolve refuge issues over the phone
    • Provide emergency safety advice to refuge residents
    • Admitting families into refuge accommodation
    • Processing referrals into the services
    • Providing telephone support and safety advice to people affected by domestic abuse
    • Providing telephone support to professionals supporting those affected by domestic abuse
    • Supporting clients to access refuge accommodation elsewhere.

Essential Requirements:

  • Experience of working with vulnerable groups.
  • Experience of providing support to young people and children under stress and who are vulnerable.
  • Experience of working with and advocating for children and young people
  • Experience of facilitating support groups and targeted group work
  • An understanding and awareness of the needs of women, men and children of all ages who have experienced domestic violence and abuse.

Supporting Futures Consulting acts as both an employer and an agency.

 


Location: Hampshire | Salary: 24696.60 - 25614.24 per year | Job type: Permanent | Posted: 06/08/2024

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